All Latam Investments Multinational LLC with DBA PilatesEquipment.Fitness equipment is manufactured with the utmost care, using the highest quality components, and carries one of the best warranties in the industry. As all products are custom made to order, equipment purchased from Latam Investments Multinational LLC may not be returned for refund.

If your product is defective, call us at +1 (786) 381-9917, or email us info@pilatesquipment.fitness indicating the problem and we will contact you as soon as possible to discuss further and determine how best to resolve the situation.

We will repair or replace defective equipment per the product warranty. If we opt to repair or replace your equipment, this may require that your product be returned for inspection and analysis at our manufacturing facility prior to sending out replacement product.

Please Note: Discounted items may have been gently used as demos, returned unused, or discontinued. While they are fully functional, they may have slight blemishes or minor imperfections.

As most of the equipment ordered is custom made, LATAM INVESTMENTS MULTINATIONAL LLC with DBA PILATESEQUIPMENT.FITNESS DOES NOT ACCEPT RETURNS.

If you decide to return the item, you will be charged for the cost of delivery and return of the piece.

Problems, Questions & Suggestions

For further queries, please contact our Customer Service Support Team at +1 (786) 381-9917 or email us at info@pilatesequipment.fitness

The Pilates Reformers is only offering Pilates equipment from the most reputable manufacturers, hereby guarantying the highest quality and finest materials in the industry.