Excellent pilates studio quality. Comes nearly fully assembled so the final set up is very simple. And the customer service from this company is outstanding! I am so glad I bought it!
What you really need to be prepared for when ordering: This will arrive in a wooden crate, so you will need to dispose of that which isn’t quite as simple as a cardboard box. It’s not a big heavy cumbersome crate, it’s really a nicely designed box that is no more than what is needed for the reformer. The shipper will only move the crate as far as they can with a pallet jack… so that means you need to be able to store it or uncrate it pretty much right away… which does take some planning – you’ll need some tools to get the crate open, once unassembled parts and the glider is removed the frame is about 120 lbs, so you’ll need two reasonably strong people to move it to where it’s going. If there are stairs involved make sure you measure well before purchase – while it’s very low profile it is very long. Once you’ve got the frame where you want it, finally assembly is a breeze and I would not bother with the “expert assembly” option, particularly since they won’t move it for you.